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TechSupportPrism Engineering offers its SolidWorks Subscription and Mastercam Maintenance customers the very best in technical support with 15 Applications Engineers covering all the products we provide.

Our SolidWorks Applications Engineers are all Certified SolidWorks Support Technicians and three have achieved Elite AE* status.

Our Mastercam AEs have extensive machining experience and training certifications.

Our Dimsension AEs have all been trained and certified by the manufacturer.

The best metric to to demonstrate the quality of our SolidWorks support is the recognition by SolidWorks of Prism Engineering's success in renewing customer's subscription by including Prism in the Elite 190 Club. Prism is one of only three VARs to receive this in North America.

On the Mastercam side, Prism Engineering was number one in the world for renewing Mastercam maintenance customers.

Our ability to provide quality support is the foundation for such recognition.

*To receive the Dassault Systemes SolidWorks Corporation Elite AE award (a one time honor), individuals must pass a set amount of certification examinations and be recommended by the local SolidWorks technical manager.  This award is designed not only to congratulate them on their success with testing, but also on their ability to make a difference in the user community, including the participation in local user groups and special events.