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Tech Support
Mastercam Maintenance

 

Mastercam Maintenance is a software delivery plan designed to provide you with the most up-to-date enhancements, the latest software tools, and the best new features. In addition, it provides you with unlimited technical support through Prism Engineering. This means that your investment in Mastercam will continue to pay off by keeping your shop at the top of its game. For more details (PDF Format)...

Mastercam Maintenance Benefits:

  • All Major Releases produced and released during the 12-month contract term – available first to Mastercam maintenance customers.

  • Technical Support - Unlimited priority technical support through Prism's experienced staff of Mastercam machinists and engineers via phone (215-784-0800, Dial 1 for Technical Support and Dial 2 for Mastercam Technical Support), email mctech@prismeng.com, web www.prismeng.com
  • Enhancements – these include new options and additions to existing Mastercam features, and are available only to Mastercam Maintenance customers. New enhancements will be available several times a year.
  • The ability to budget your expenditures on an annual basis

  • Mastercam-Supplied Add-ons – these specialized tools are created by CNC Software and “plug-
    in” to Mastercam, supplying unique tools for specific work.
  • Future Functionality – early access to brand new features that are pre-released to Maintenance customers. These features will be available to non-maintenance customers only with the next major release, giving your shop an extra competitive edge.
  • Service Packs – commonly follow a general release, and address functions requiring changes.

  • Free Enrollment in Mastercam Roll-out seminars to learn the new functionality incorporated into new releases of Mastercam.

To enroll in Mastercam Maintenance or for more information, contact Terry Kraus, Maintenance Services at 215-449-0386